About Us

Welcome to Noverlumia. We operate noverlumia.com as an online retail store offering thoughtfully selected ambient lamps, night lights, and decorative glow pieces for bedrooms, desks, shelves, entry consoles, and everyday living spaces.

We are committed to providing clear product information, secure checkout, a straightforward shopping experience, and responsive customer support.

Our customer support team can assist with product questions, order updates, shipping information, returns, payments, privacy-related requests, and other store-related concerns.

Customer support and store-related service for Noverlumia are provided by Yunnan Fangjingling Network Technology Co., Ltd..

Email: service@noverlumia.com

Please contact us before returning any item so our team can review your request and provide the correct return instructions for your order.

When contacting us about an existing purchase, please include your order number and the email address used at checkout. This helps us locate your order and assist you more efficiently.

We aim to respond to all customer inquiries within 1-2 business days.